An exclusive online offering from the National Independent Automobile Dealers Association (NIADA). Here, the car buying public will have free access to information never before available. How do you know you're getting a good car? How do you know you're getting a good deal? What is the "F & I " process all about? What is the difference between a vehicle warranty and a service contract? Should you buy or lease? How do you find a "reputable" dealership? These answers and much more will be found here.

Certified Master Dealer, a CMD®, is a professional automobile dealer who has demonstrated his commitment to the used motor vehicle industry, to consumers  and who supports ethical business standards and principles.  He has met the rigid criteria that qualify him as a candidate for the certification program developed by the National Independent Automobile Dealers Association and Northwood University.  The CMD®  dealer has successfully completed a 32 hour training program that includes general management strategies, financial management principles, successful merchandising techniques, effective human resource practices, and appropriate business planning.  He maintains his professional certification by completing at least 12 hours of continuing education every 36 months.

Education sessions that target the needs of the used motor vehicle industry are offered at the annual National Independent Automobile Dealers Association Convention. At least four days of training and information presented in a variety of forums including panel discussions, workshops, and keynote addresses keep those associated with and interested in the industry up to date on issues and innovations.